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Vision, Mission & Values

Our Mission, Purpose, and Values at Therapy Care

At Therapy Care, we are dedicated to providing exceptional support services to individuals living with disabilities under the National Disability Insurance Scheme (NDIS). Our commitment is reflected in our mission, purpose, and values, which guide every aspect of our work and ensure we make a meaningful difference in the lives of those we serve.

Our Mission

Our mission is twofold:

  1. Building Enduring Relationships: We are committed to fostering strong, lasting connections within our community. By building trust and understanding, we create a supportive network for participants and their families.

  2. Making the NDIS Easy: Navigating the NDIS can be complex, but we strive to simplify the process, ensuring our participants can access the support they need without stress or confusion.

Our Purpose

At Therapy Care, our purpose is clear and unwavering:

To Empower Individuals Living with Disability and Support Their Independence in Everything They Do. We believe in the potential of every individual and are dedicated to providing the tools, resources, and support necessary to help them lead fulfilling and independent lives.

Our Values

Our values are the foundation of our organization and guide our actions and decisions every day:

  • Embrace Innovation and Change: We continuously seek innovative solutions and embrace change to enhance the capacity of our participants. By staying at the forefront of advancements, we ensure our services remain effective and relevant.

  • Create a Community: We aim to build a welcoming and inclusive community where participants and their families feel they belong and are valued. Our supportive environment fosters connections and promotes a sense of belonging.

  • Strive for Impactful Growth: We are dedicated to growing our business on the pillars of great people, systems, and practices. Our focus is on creating a positive impact, ensuring our participants receive the highest quality of care.

  • Promote Respect and Equity: We respect each other’s differences and are committed to promoting equity. We believe in treating everyone with dignity and fairness, creating an inclusive environment for all.

  • Manage Risks and Learn from Mistakes: We are proactive in managing risks and view mistakes as opportunities for learning and growth. Our commitment to continuous improvement ensures we deliver the best possible support to our participants.

At Therapy Care, we are passionate about our mission, purpose, and values. They drive us to provide exceptional care and support, making a real difference in the lives of individuals living with disabilities. Join us in our journey to empower and uplift our community.

Locations & Availability

Find out where we are located and the areas we service.
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National Enquiry Service Phone Number

1800 861 898

Therapy Care Blacktown
2/55 Campbell St 

Blacktown 2148 NSW
Therapy Care Hervey Bay
414 The Esplanade 

Torquay 4655 QLD 
Therapy Care Head Office
105/30 Campbell St 

Blacktown 2148 NSW
Therapy Care Penrith
454-456 High St 

Penrith 2750 NSW
Recognition of First Nations People
Therapy Care acknowledges the Traditional Custodians of the land where we work and live. We pay our respects to Elders past, present and emerging and extend that respect to all Aboriginal​ and Torres Strait Islander Peoples.
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