The NDIA is currently rolling out the NDIS PACE system; a new billing system that comes with a wealth of knowledge. You may be wondering about the implications or asking yourself, “How does this affect me? Do I need to do anything?”
We are going to dive into how the new NDIS PACE billing system impacts participants and the most important things you should know.
What Is It and What Are The Changes?
The role of the new PACE system will change how NDIS providers bill for services you receive via your NDIS funding. This means that your providers will need to access the new PACE system.
The new PACE system and my NDIS Provider Portal have been designed to replace the current online system and My Place Portal. This roll out commenced at the end of October 2023 and is projected to be completed by February 2024.
Throughout the implementation of the PACE program, you can continue to work with your current providers.
The system will provide an option for you to give providers consent to view various aspects of your plan instead of the entire plan.
NDIS Plan Changes
You may be wondering how this new billing system may impact your NDIS plan and what changes will be a result of this.
There should be no changes to your allocated amount of funding within your NDIS plan or any future plans you may hold within the PACE system.
All current NDIS plans will remain unchanged alongside those that have a rollout before February 2024. After February 2024, all new NDIS plans will utilize the new PACE formatting. This formatting will not change any of the information within your plan, rather, it will be an easier read.
Overall, the new PACE plans will offer greater flexibility for participants as the funding in NDIS plans will be built at the support category level.
The four support types in the PACE system are:
As well as this, PACE will see an increase from 15 support categories to 21. The change in support categories has been implemented to ensure it is easier for participants to understand and keep track of their funding and support services under each category.
The additional six support categories are all stated support, which means they can only be utilized for specific supports.
The new support categories are:
What do NDIS Participants need to do
When using funds, all participants with specialist disability accommodation, home and living supports including SIL and behavior supports will need to have their providers nominated as My Providers in the PACE system, otherwise their claims will be rejected automatically.
Plan Reviews
All existing NDIS plans will continue as usual with no impacts due to the introduction of the PACE system. When you have a new plan, you will automatically be enrolled into the PACE system with the new plan.
Benefits of the new PACE System
You will receive more flexibility on how you spend your funding through your NDIS plans due to the category-level funding. Due to this, you will have greater control over how you utilize your NDIS plan and be able work alongside your provider to ensure you are utilizing your plan to best meet your NDIS goals.
The introduction of the PACE system represents a significant step forward in streamlining the billing process for NDIS participants and providers. Although initially there is a substantial change, the end goal is to enhance the participant experience and offer greater flexibility within NDIS plans.
As always, if we can help support you in any way, please reach out to us via:
1800 861 898
