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NDIS provider - Therapy

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The NDIA is currently rolling out the NDIS PACE system; a new billing system that comes with a wealth of knowledge. You may be wondering about the implications or asking yourself, “How does this affect me? Do I need to do anything?”

We are going to dive into how the new NDIS PACE billing system impacts participants and the most important things you should know. 

What Is It and What Are The Changes?

The role of the new PACE system will change how NDIS providers bill for services you receive via your NDIS funding. This means that your providers will need to access the new PACE system.

The new PACE system and my NDIS Provider Portal have been designed to replace the current online system and My Place Portal. This roll out commenced at the end of October 2023 and is projected to be completed by February 2024. 

Throughout the implementation of the PACE program, you can continue to work with your current providers. 

The system will provide an option for you to give providers consent to view various aspects of your plan instead of the entire plan. 

NDIS Plan Changes

You may be wondering how this new billing system may impact your NDIS plan and what changes will be a result of this. 

There should be no changes to your allocated amount of funding within your NDIS plan or any future plans you may hold within the PACE system. 

All current NDIS plans will remain unchanged alongside those that have a rollout before February 2024. After February 2024, all new NDIS plans will utilize the new PACE formatting. This formatting will not change any of the information within your plan, rather, it will be an easier read. 

Overall, the new PACE plans will offer greater flexibility for participants as the funding in NDIS plans will be built at the support category level. 

The four support types in the PACE system are:

  1. Core
  2. Capacity Building 
  3. Capital 
  4. Recurring 

As well as this, PACE will see an increase from 15 support categories to 21. The change in support categories has been implemented to ensure it is easier for participants to understand and keep track of their funding and support services under each category. 

The additional six support categories are all stated support, which means they can only be utilized for specific supports. 

The new support categories are:

  1. Home and Living – Core
  2. Behavior Support – Core
  3. Assistive Technology Repairs and Rental – Capital 
  4. Specialist Disability Accommodation – Capital 
  5. Recurring Transport – Recurring 
  6. Specialist Disability Young People Living in Residential Aged Care (YPIRAC) – Cross Billing Core

What do NDIS Participants need to do

When using funds, all participants with specialist disability accommodation, home and living supports including SIL and behavior supports will need to have their providers nominated as My Providers in the PACE system, otherwise their claims will be rejected automatically. 

Plan Reviews

All existing NDIS plans will continue as usual with no impacts due to the introduction of the PACE system. When you have a new plan, you will automatically be enrolled into the PACE system with the new plan. 

Benefits of the new PACE System 

You will receive more flexibility on how you spend your funding through your NDIS plans due to the category-level funding. Due to this, you will have greater control over how you utilize your NDIS plan and be able work alongside your  provider to ensure you are utilizing your plan to best meet your NDIS goals. 

The introduction of the PACE system represents a significant step forward in streamlining the billing process for NDIS participants and providers. Although initially there is a substantial change, the end goal is to enhance the participant experience and offer greater flexibility within NDIS plans. 

As always, if we can help support you in any way, please reach out to us via: 

1800 861 898

info@therapycare.com.au 


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Garth is a unique individual with a passion for art and creativity. Garth lives with Autism spectrum disorder (ASD), Schizophrenia and Attention Deficit and Hyperactivity disorder (ADHD), and has been a part of the Therapy Care community for 18 months.

His 2021 NDIS goals centered on fostering the passion and love he places into his artwork and participating in community oriented programs. Unfortunately, the implications of COVID-19 threatened Garth’s ability to participate in the community. 

Like many of us, Garth found it challenging to adjust when lockdown struck. Before restrictions were enforced, Garth was attending Therapy Care’s art therapy group. During lockdown Garth transitioned to one-on-one social support, attended our virtual group program and received meal delivery services. At first, Garth had reservations about joining the virtual group program, but our group program manager Matt, encouraged Garth to give it a go.

Garth says two members of his Therapy Care support team, Steve and David, both played a significant role in supporting his wellbeing during lockdown. During this time Garth enjoyed many day trips to different locations including Bilbin, Lawson, Richmond and Windsor. 

In addition to keeping Garth active and outdoors, his support team encouraged and then assisted with Garth’s application for the Blacktown Art Show. 

Garth then went on to participate in a four week program with Front Up Art Studio where he painted numerous artworks that were then on display in a two day open gallery showing. 

His support worker David says, “Garth’s artworks are extraordinary. Seeing him show them publicly at the exhibition was an incredible moment.”

Building on his success, his 2022 NDIS goals are to discover new parts of Sydney during Therapy Care’s day program and continue nurturing his love for creating art. 

Garth explains “Without Therapy Care and one-on-one supports during lockdown, I feel I may have turned back to bad habits. I always feel safe physically and emotionally with all Therapy Care staff.”


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At Therapy Care, recreational therapy has become a core part of many participants’ success stories. It has supported the psychological and physical health, recovery and wellbeing of so many people in our community. 

In many cases, the fear of failure has hindered people living with disabilities from reaching out to participate in social recreational activities. That is why at Therapy Care, we provide a safe space for all participants to begin their recreational therapy journey, no matter where they are socially and physically. While having fun is a major benefit of recreational therapy, it isn’t the only one.

Therapy Care’s recreational therapist, Karlie Scurr, speaks on the importance of participants developing their social skills in a post COVID-19 world, and how it can support them toward achieving their NDIS goals.

“Through providing a structured social context, participants have the ongoing ability to  engage in new leisure and recreational pursuits, develop and sustain friendships, and for some, support re-entry into the community after years of social isolation. Our qualified staff are there to support ongoing engagement across all settings. 

“We work collaboratively with our speech therapist, Kira, on implementing a variety of evidence-based social skills into each session,” says Karlie.

Recreational therapy focuses on a strengths-based approach across all services. This helps the participant reframe themselves in a favourable way, in order to see their value and worth. The strengths-based approach allows us to move that value forward to capitalise on their strengths, focusing on their abilities and increasing their goal-orientated outcomes.

Recreational Therapy

Recreational therapists can work towards a number of goals with participants including:

✔ Community re-entry (individual & group-based)

✔ Functional skill-building (shoelace tying, numeracy and literacy goals, problem solving skills, memory skills, and fine and gross motor skills)

✔ Engagement and shared attention, including difficulties engaging within therapy sessions, at home or within the community (including difficulties engaging in intentional play with peers/siblings)

✔ Play and sensory-based therapies to meet cognitive and functional goals


Karlie has worked with participants from all walks of life and has witnessed the diverse  benefits of recreational therapy on a wide range of disabilities. Our team of dedicated recreational therapists ask, “what do you want to do?”, instead of, “what do you think you can do?”, and work with individuals to overcome barriers that once seemed impossible.

The great thing about working under the NDIS is that no two disabilities present the same, and there are new conditions recognised by the scheme each day. Participants receiving recreational therapy support have seen improvements in time management, pain management, cognitive function, expression of excess energy and adjustment to life with a disability. We also get to work with our complex mental health sector. People receiving support in this sector are living with a psychosocial disability, which includes conditions such as bipolar, PTSD, severe depression, and schizophrenia.”

One great way to incorporate recreational therapy into your NDIS plan is through our  group day programs. They are designed to build on social, cognitive and physical skills. Some of the exciting activities our group participants partake in include art, inclusive kayaking, music, dance, exercise and athletics (with our paralympic coach who is also our day program manager!). Therapy Care’s activities that involve being around nature, animals, water and horticulture really make these programs unique and allow participants to experience the full benefits of recreation and leisure time.

Therapy care understands that barriers and discrimination still exist for our participants, so it is particularly important to continue to educate others and to create a more inclusive society. 

“For anyone who has been isolated previously, or is nervous about re-entering into the community – reach out to your support workers, or a member of our welcoming team. We can provide an intake form for you to fill out, so you can get the support you need. We create a safe space, and develop goals (both big and small) together that are individualised to you. We make meeting goals fun and move at your pace. It is never too late to set new goals for yourself, to re-enter the community and to develop and sustain new friendships,” Karlie says.

To find out more about recreational therapy, please get in touch with us today: info@therapycare.com.au


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Therapy Care is launching respite STA getaways!

This year Therapy Care is extending its services to include overnight and weekend getaway trips for participants. These trips present participants with the opportunity to practice their independent living skills away from their family, as well as achieve their goals to expand their social skills, partake in new recreational activities and visit new places.

We have so many exciting trips planned this year that suit a variety of needs! There is a great mix of close-to-home getaways , as well as awe-inspiring locations for those seeking adventure. To name a few, we will be travelling to the Whitsundays, Hamilton Island, and Newcastle.

In addition to the unique social environment the trips provide, developing functional capacity via recreational pursuits is a key focus. All trips will have a considered itinerary that will include a well-balanced roster of stimulating, relaxing and mindful activities. Some of the stimulating activities include fishing, swimming and go-karting. The more mindful activities include arts and craft and purposeful time dedicated to meaningful conversation.

We spoke with respite coordinator*not sure if we want title changed*, Ryan Zorzit, about the benefits of STA Getaway trips on participants’ social and functional capacity.

“Increasing social skills, community participation and developing functional capacity are common goals for many of our participants,” Ryan explains.

Our STA Getaway trips are designed to be inclusive and engaging for a wide range of physical and mental disabilities. When a trip is organized, specific leisure interests are planned to correlate with the participant’s goals and motivators to increase compliance and participation throughout the trip.

“Before launching, we trailed the STA Getaways last year with participants living with mild intellectual disabilities, schizophrenia, complex mental health, autism and down syndrome. With positive feedback from all participants it goes to show many can benefit from STA Getaway trips when activities align with their interests and goals,” said Ryan.

STA Getaways provide benefits not only to participants but to their primary careers as well. We recognized how crucial it is to support the wellbeing of careers, and aim to support them wherever possible.

“We hope participants return to the home more confident to carry out daily living tasks, as while they are away, they are supported to be really proactive in this space.

“Some of the tasks we support participants to carry out during the trips include washing, meal preparation, participating in grooming and bathing activities, maintaining a tidy room and purchasing their meals,” explains Ryan.

To find out more about Therapy Care’s STA Getaways, including a schedule of upcoming trips, please get in touch with us:

? 02 9626 8119
? info@therapycare.com.au


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April is World Autism Month, beginning with United Nations-sanctioned World Autism Awareness Day on April 2. Throughout the month, Therapy Care will be focusing on sharing stories and providing opportunities to increase understanding and acceptance of people with autism, fostering support in our wider community.

Our aim is to celebrate the diverse lives of individuals living with Autism Spectrum Disorder (ASD).

This year’s theme is ‘inclusive quality education for all’ and focuses on addressing the disruption to education caused by COVID-19 and the disproportional impact it has had on individuals living on the autism spectrum.

Despite Therapy Care’s efforts to make all NDIS supports virtual, the pandemic’s interruptions to routines and support services caused many to feel further isolated in social and educational endeavor’s.

There are many exceptional people in our Therapy Care community living with ASD, three of whom have chosen to share their stories. Our hope is that through their stories, our wider community has a better understanding of ASD.

Lachlan

This year’s theme of ‘inclusive education for all’ is something Therapy Care participant Lachlan hopes to see continue to develop as he completes his final year of primary school and beyond. Lachlan has been working with Therapy Care since 2020 and during this time has worked with allied health and speech assistant Helen. Helen and Lachlan have built a trusting relationship. This relationship acts as a basis for Lachlan to explore different spaces and settings where he feels comfortable socially and inspired educationally.

“Lachlan is very bright and has excellent math skills. We are constantly amazed by his unique observations and questions due to his perspective and curious nature..

“Lachlan is sometimes hesitant when facing a new activity. However, with encouragement he will almost always successfully participate in the activity without any difficulty, amazing himself with the results,” says Helen.

Under the NDIS Lachlan currently receives occupational therapy, speech therapy, recreational therapy, and weekly one on one social support services. He’s also an eager attendee of Therapy Care’s school holiday program, which allows him to meet like-minded participants in a social and fun environment.

Lachlan’s current NDIS goals include:

✅ Improving numeracy and literacy skills
✅ Improving fine motor skills
✅ Increasing his ability to regulate emotions in order to interact with peers
✅ Increasing community involvement
✅ Increasing independence

Therapy Care is very proud of Lachlan’s achievements both within his sessions and in his day-to-day life.

Josh

Josh is one of Therapy Care’s outstanding participants who has been working with Therapy Care for the last two years. Under the NDIS he currently attends weekly exercise psychology sessions and will soon start receiving social support services. During the lockdown period, Josh began to struggle with anxiety due to increased isolation from his social settings. Through building relationships with his support workers, including Therapy Care support worker’s Jaslyn and Jai, Josh has been able to develop skills in order to overcome this and increase his ability to regulate his emotions.

“Josh’s social wellbeing has increased since coming to the gym. He has gained a lot of confidence by becoming more independent in following his workout routine. Josh’s mental wellbeing has also improved as a result of him attending his physical therapy sessions,” says Jaslyn.

“With his can-do attitude, Josh is a pleasure to train with. He is committed to his NDIS goals, and as a result, has increased his overall cardiovascular fitness and strength with the guidance of his trainers,” says Jai.

Josh’s current NDIS goals are:
✅ Become more social and be involved with the community more
✅ Increase his fitness
✅ Get involved in the workforce
✅ Gain more independence

Josh says, Therapy Care isn’t just a place to exercise, it’s a fun place! I am always disappointed if I have to miss a session for any reason.”

Josh’s parents also use Therapy Care as a reward basis in order to prompt positive behavior.

Michael

Therapy Care participant Michael has achieved incredible goals during his time at Therapy Care. Under the NDIS, Michael currently receives occupational therapy, exercise physiology, and one-on-one social support. Michael is also a valued member of our group day program. Michael lives with his large family and is working on gaining independence through contributing to household chores. Currently, Michael and his support worker Kim have been assisting with weekly shopping during his one-on-one social sessions. Activities such as this create transferable skills including money handling and object finding, as well as building a greater understanding of nutrition. Outside of his family home, Michael has been working with Kim to increase his confidence in social settings.

“Michael sometimes requires encouragement to talk in front of people as he can struggle to get out what he’s feeling at times, particularly with new people. However, once you get to know him he will talk to you about everything.

“He loves being around his friends at Therapy Care and cares deeply for them. He has formed a great friendship with Rochelle,” says Kim.

Michael has also been developing writing skills in order to communicate his emotions.

“Currently, Michael is writing a diary of what he is up to and learning to put sentences together and read it back to his occupational therapist & support worker.” explains Kim

Michael’s current NDIS goals include:

✅ Increasing fitness levels
✅ Increasing confidence in social situations
✅ Increasing his ability to write in sentences

The achievements of Lachlan, Josh and Micahel during their time at Therapy Care highlight the importance of receiving adequate and holistic NDIS support. If you or someone you know is living with ASD and would like to find out more about Therapy Care’s NDIS support services, please get in touch with us at:

? info@therapycare.com.au
? 02 9626 8119


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Plan Managers are a reliable member of your NDIS team. Therapy Care’s Plan Managers are dedicated to coordinating support and making sure your NDIS funding is used to its full potential. Our Plan Management team has extensive training and experience in advocacy, making them well-equipped to help you navigate services to maximise your NDIS funding.

Our Plan Managers are here to assist you throughout every step of the journey, including:

  • Educating and supporting you through your NDIS journey, from application to coordinating support services and managing plan renewals
  • Advocating on your behalf should we identify you need additional support
  • Curating a plan with NDIS services that will set you up to receive the support you need to reach your goals
  • Keeping a record of how your plan funding is being utilised and ensuring it’s continuously meeting your needs, whether they change or not 
  • Navigating your annual NDIS budget and continuously reassessing it to ensure you’re getting the most out of the most up to date support services
  • Empowering you to own your plan by keeping you in the loop with exactly where your funding is going
  • Breaking down information about: 
    • What service providers you can use with your NDIS funding 
    • How much your service providers can charge 
    • Referral to service providers 

To find out more about the support services we offer, including plan management, explore our website or get in touch with us:

? info@therapycare.com.au

? 02 9626 8119

 

If you would like to learn more about plan management, visit the plan management page on the NDIS website.


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Over 10-weeks, Therapy Care’s Physiotherapist, Naomi, and Exercise Therapist, Chris, will take participants through an evidence-based program that is designed to increase an individual’s ability to manage their symptoms and slow down the progression of Parkinson’s Disease.  

Naomi and Chris understand that each individual with Parkinson’s Disease presents differently. This is why they are passionate about undertaking a thorough assessment of each participant’s abilities. The assessment is a critical part of the program as it creates a tailored approach for each participant, including the opportunity to set real goals and a roadmap on how to achieve them.

Naomi and Chris are specially qualified to provide this comprehensive Parkinson’s Program, and are eager to support those living with Parkinson’s Disease through this 10-week intensive. 

Some exciting features of the program include access to one-on-one coaching, training in our newly renovated rehabilitation room and sensory gym, learning long term exercise behaviours and working with our highly motivated and educated team members who are just as driven to achieve your goals as you are. 

While Parkinsons is a complex and individualised disease, research shows the earlier you start treatment, the better the chance is of managing and slowing the progression of symptoms. 

Our team understands how important it is to make rehabilitation a social experience and incorporate fun into managing disabilities. That is why Therapy Care also offers the opportunity to engage in group exercise twice-weekly with other Parkinson’s Program participants, as a chance to build enduring relationships.

If you’re interested in expressing your interest in our Parkinson’s Program, please get in touch with us today:

? info@therapycare.com.au

? 02 9626 8119

To learn more about receiving exercise therapy or physiotherapy under the NDIS, check out these blog posts:


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“There is no greater disability in society, than the inability to see a person as more.” – Robert M. Hensel

With the drastic changes and uncertainty COVID-19 has brought to us all in 2020, the wider population has gleaned an insight into what it’s like to live with Cerebral Palsy. Those living with the disability are masters of dealing with change, breaking down barriers, and finding creative solutions to overcome issues.

Cerebral Palsy is a congenital disorder of movement, muscle tone or posture. Some adults with Cerebral Palsy may be able to live on their own and work a full-time job. For others, they may require full-time assistance to complete activities of daily living.

The most common challenges that adults with Cerebral Palsy experience include premature aging, walking and swallowing disorders, communication difficulties, post-impairment syndrome, muscle spasticity, mental health conditions and difficulties with social relationships (Cerebral Palsy Guide, 2020).

To acknowledge World Cerebral Palsy Day, we’re sharing the achievements of one of Therapy Care Blacktown’s brightest stars, Jason Peck.

Jason, who has been a member of our community for two years, lives with Cerebral Palsy, Fragile X syndrome and Schizophrenia.

Jason’s current NDIS goal is to increase his individual capacity. Therapy Care supports Jason on his endeavour by providing therapeutic and daily living supports.

Over the past 12 months, Jason has enthusiastically committed to additional supports, and has become an integral member of our Group Day Program, which he attends five days per week.

As well as attending the Group Day Program, Jason receives support from our speech pathologist, recreational therapist, allied health assistants and a disability support worker who assists with domestic duties.

During Jason’s transition to our supports, we identified the need for advocacy and further funding for Jason to increase both his physical and cognitive function.

“We identified Jason needed increased behavioural support to help him manage his disability. For us, it was important to create a holistic approach to Jason’s support by working collaboratively with his wider support network including his family, support coordinator and behavioural specialist.

“Together, we advocated for Jason and received a generous increase to his NDIS plan. This enabled us to put in place the necessary supports Jason requires to achieve his NDIS goals and live more independently,” says Therapy Care’s Recreational Therapist, Karlie Scurr.

Lynda, Jason’s mum is thrilled with the progress Jason has made since his NDIS funding and support has increased.

“Jason’s ability to process his emotions in challenging situations has certainly developed. We no longer experience situations of extreme frustration both during his support sessions and at home.

“Jason loves the social element of attending the Group Day Program. Normalising socialising and accessing the community on a more frequent basis has been great for him,” says Lynda.

The progress Jason has made is largely due to the holistic approach his support team has committed to.

“Our continuity of services and integrated approach has helped de-escalate Jason’s challenging behaviours, and increased his ability to complete daily living activities with greater independence,” says Karlie.

Karlie works closely with Jason’s speech pathologist Kira, to ensure they work together to support Jason to better communicate, learn and socialise in the way that’s best for him.

“Jason has been working on clear speech strategies, following directions and social skills, in order to communicate clearer and build friendships. Jason continues to try his best in every session and is self-motivated to improve his speech and communication, it’s amazing to see,” says Therapy Care’s Speech Pathologist, Kira.

We are so proud of Jason, and his determination to build his skills and become more mindful of his behaviour. Jason continues to improve every day and is a shining light here at Therapy Care.

We thank Jason and Lynda for trusting us to support Jason and for pushing us to be better support workers, team leaders and therapists.

We asked Jason what he likes about being a part of the Therapy Care community.

“Therapy Care makes me happy. Seeing my friends, and trying new activities makes me feel good. I love fishing, going to the park, arts and craft and cooking. I like working with Kira, seeing Jai and Nicole in the gym and seeing Matt every day for Group Day Program.”

To find out more about Therapy Care’s holistic approach to providing NDIS support services, reach out to us at info@therapycare.com.au


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This week (22-28 August) is Speech Pathology Week. This year’s theme is: Communication is everyone’s right.

The coronavirus (COVID-19) pandemic has unfortunately highlighted the challenges faced by those with communication disability. We’ve seen this firsthand and it has deepened our commitment to supporting participants via telehealth sessions, so that the communication skills they’ve developed aren’t hindered.

Communication is a basic human right and Speech Pathology Week seeks to make Australians aware of this.

Speech pathologists, including Therapy Care’s Kira, work to ensure everyone can communicate with confidence.

Kira believes, “confident communication helps maximise educational, health and social outcomes.”

“To really empower a person to communicate, you need to support them with building all forms of communication that isn’t just limited to speech,” says Kira.

As mentioned, lockdown has been a challenging time for those with communication disabilities. However, there are many who have taken this challenge in their stride, and we’re thrilled to share their recent wins.

Jason Keir
Jason lives with Autism Spectrum Disorder. Under the NDIS, Jason receives speech pathology, exercise physiology and daily living support services through Therapy Care.

During lockdown Jason has been participating in weekly half hour speech sessions via telehealth. At the moment, Kira is working on building his social communication skills. This means working on things like extending conversations, problem solving and finding avenues where he feels confident expressing his emotions. Jason commented that he is looking forward to getting back to doing his sessions face-to-face and that he misses seeing everyone when he visits the Therapy Care Centre.

Kira says, “Jason’s attitude has been awesome during lockdown. He is always open to giving new activities a go! In his speech sessions, we practise scenarios that might come up at school, and give Jason the problem-solving tools and strategies to manage the scenario as well as his emotions.”

Kira explains, “By talking about situations that might cause frustration we normalise feeling frustrated. We then take this a step further and create a framework for addressing these issues.

“The process we’re working on is practising steps before reacting. These steps include taking a breath, identifying the problem, deciding on whether it is a big or small problem and then working out some possible ways to address the problem. Having this framework can help a participant stay calm and empowered enough to act out the steps when life’s unexpected problems arise.”

Armand Mahomudally
Armand lives with Autism Spectrum Disorder. Under the NDIS, Armand receives speech pathology, physiotherapy, exercise therapy and daily living support services via Therapy Care.

During lockdown, Armand has been consistently turning up to his weekly telehealth speech sessions. Armand is currently isolating with his mother and has not left the home in several weeks. Despite his current circumstance, Armand is motivated to improve his speech skills. When asked the other day what Armand is good, he replied: “I am good at improving my speech in therapy.” We couldn’t agree more Armand!

Recently Armand has been working on understanding non-literal language including sayings, phrases and idioms.

Kira explains, “Some individuals with Autism Spectrum Disorder, reading difficulties, language disorders, or individuals who learn English as a second language can have trouble understanding these types of sayings.”

Kira continues, “This can lead to misunderstandings when talking with others as individuals are exposed to this type of figurative language frequently through books, TV, news, social media etc. Armand was over the moon the other day when he said to me “it is raining cats and dogs outside.”!”

Simon Davis*
Simon lives with Down Syndrome. Under the National Insurance Disability Scheme (NDIS) Simon receives speech pathology and daily living support via Therapy Care.

Like many of us, adjusting to lockdown took Simon some time. Initially, he was withdrawn and spent most of his day in his. In an attempt to increase Simon’s ability to communicate and his engagement levels, Therapy Care organised a communication device for Simon. With this new found and accessible communication method, Simon started engaging with family members – asking proactive questions and initiating interactions. Now, it’s common for Simon to ask his parents: “what are you doing?” and “what’s for dinner?”, on a daily basis. Simon also uses his communication device to narrate his current and future activity, such as: “I am going downstairs.”

Kira says, “We’ve seen an incredible increase in Simon’s spontaneous communication. He is learning the flexibility of language to not only get what he needs but to connect with others.

“This is a powerful tool in developing language skills as Simon is learning and practicing the variety of ways we can communicate and the internal reinforcement this provides.”

We’re so proud of so many of our participants defying the odds and remaining unshakable in uncertain times. It’s really great to see that despite the obstacles of receiving support virtually, many members of the Therapy Care community are still receiving support that improves their skills and confidence.

To learn more about speech pathology, get in touch with us at info@therapycare.com.au. Alternatively, you can find out more about speech pathology under the NDIS, in our recent blog post ‘Accessing Speech Pathology under the NDIS

Simon Davis is not the real name of this participant. This participant has chose to remain anonymous.


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Our NDIS participant Atishay has faced some challenges during this lockdown period. His family, who have been feeling the impact of Atishay’s challenges, recently expressed their gratitude for our continued support for Atishay via our group program and therapy supports.

Atishay attends our Life-Skills virtual catch-ups twice a day from Monday to Friday and has regular exercise sessions via Telehealth. Our support services help Atishay regulate his behaviour, which is critical when he is confined in his home for most of the day.

His parents say, “Atishay was hesitant with virtual supports in the beginning, but with perseverance he now looks forward to his sessions and participates with enthusiasm!”

“His demeanour has changed dramatically and can now be described as calm and collected. A stark contrast of what it was when lockdown started.”

On top of this, Atishay has also been working with our dietitian Tanya under the NDIS, and with her support has lost a whopping eight kilos!

We’re so proud of you Atishay and look forward to supporting you towards achieving additional NDIS goals.

Visit this webpage to learn more about our Group Day Program. Alternatively, if you would like to read about another NDIS participant’s success in lockdown, visit this SBS article ‘Disability support providers move online to help clients feel connected during coronavirus isolation‘, featuring Therapy Care’s participant Tanuj.

With the right NDIS registered provider, NDIS support services and people, there is no reason why you can’t achieve your NDIS goals.


Therapy Care Western Sydney
2/55 Campbell St
Blacktown, NSW 2148

Therapy Care Brisbane
5/1472 Boundary Rd
Wacol, QLD 4076
Spic N Span Gold Coast
13/99 West Burleigh Rd
Burleigh Heads QLD 4220

Thrive on Therapy
Suite 15-16, 49-51 Thomas Dr
Chevron Island QLD 4217
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